Your partner to deliver AI-Powered solutions for ERP CX CRM INTEGRATIONS CUSTOM APPLICATIONS

Certified Implementation Partners

Oracle NetSuite Logo – Official Partner Apergu
Epicor Logo – Official Partner Apergu
Zendesk Logo – Official Partner Apergu
Mekari Qontak Logo – Official Partner Apergu

The challenges holding your business back

Data Silos Manual Process Fragmented Customer Comunication Slow Insights Missed Opportunites Different Tools Disconnected System

Sounds familiar?

These aren’t technology problems. They’re process problems. And Apergu solves both — strategy first, software second.

AI INTEGRATION

Your data already has the answers. We help you ask the right questions.

Apergu’s AI Integration layer connects directly to your ERP and CRM data. Ask in plain language — get insights instantly.

Text-to-SQL Insights
Ask business questions in plain language, get charts and data back.
AI Customer Agents
Automate tier-1 support responses using your knowledge base.
Auto-Generated Reports
Weekly P&L summaries, inventory alerts, and KPI digests — sent automatically.
Predictive Inventory
Know what to reorder before stockouts happen.
LIVE AI DEMO — TEXT-TO-SQL
“Show me which product categories are underperforming vs last quarter”
Analysis complete. Q3 vs Q2 performance:
Category A
+12%
Category B
-18%
Category C
+4%
Category D
-31%
“What’s causing Category D to drop?”
Supply delays on SKUs D-204 to D-211 — avg 14-day stockout. Recommend reorder from Supplier B and activate back-in-stock notifications.

One partner. Every layer of your digital transformation.

ERP Implementation

NetSuite & Epicor

Your single source of operational truth.

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CX & CRM

Zendesk · Mekari Qontak

Unify all channels into one platform.

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AI Integration

Text-to-SQL · Conversational Insights

Ask your data a question. Get an answer.

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Custom Web & Mobile Apps

Purpose-built solutions

Tools that connect your systems seamlessly.

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Apergu Impact

Insight & Strategy Consulting

Redesign workflows before touching software.

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Results that speak for themselves

15+
Implementations
5
Partnerships
4
Industries
2019
Founded
MAP Active

 
40%
Reduction in customer response time after Zendesk 

🛍️ RETAIL & E-COMMERCE

Unifying CX Across Online & In-Store for Indonesia's Leading Active Wear Retailer

MAP Active was losing customer inquiries across WhatsApp, email, and in-store feedback — with no centralised view.

  • Unified omnichannel inbox across WhatsApp, email & Instagram
  • Integrated Zendesk with NetSuite for 360° customer view
  • 40% reduction in average response time within 60 days

INSIGHT

Perspectives on technology, transformation, and growth.

Apergu Solutions IT implementation partner Indonesia for ERP CRM and helpdesk systems

Why Apergu: The Implementation Partner That Stays Until It Works

1 minggu ago

Epicor Kinetic manufacturing ERP implementation by Apergu Solutions

Epicor Kinetic: The Manufacturing ERP Built for Indonesian Manufacturers

1 bulan ago

Ready to transform how your
business operates?

Book a free 30-minute Process Audit. We’ll identify your biggest operational bottleneck.

Your Partner to Deliver AI-Powered Solutions for ERP CX CRM INTEGRATIONS CUSTOM APPLICATIONS

Infuse AI across your solutions – Combining strategic insight with technical execution to help businesses turn AI potential into measurable, lasting business impact

✓ ERP Live in 90 days

Revenue YTD

IDR 24.8B

Efficiency

+37%

🤖 AI-Ready Insights

The "Data Silo" Headache

Your departments use different tools that don't communicate. Getting a cross-functional report takes a week of manual Excel work.

The "Manual Process" Ceiling

Your team is so busy keeping operations running, there's no bandwidth left to actually grow.

Fragmented Customer Communication

Customer inquiries arrive on WhatsApp, email, and Instagram. Two reps sometimes reply to the same lead.

Slow Insights, Missed Opportunities

Business owners spend hours extracting insights from disconnected systems while decisions wait and opportunities slip away.