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Mekari Qontak
CRM & WhatsApp Business API

Indonesia’s official WhatsApp Business API partner and omnichannel CRM platform.

Official WhatsApp Business Solution Provider

Mekari Qontak is Indonesia's leading CRM platform and official META Business Partner, providing certified WhatsApp Business API, omnichannel communication, CRM sales automation, and AI-powered customer service — all ISO/IEC 27001:2022 certified.

Key Features

Omnichannel Platform

Manage chat from WhatsApp, Instagram, email, Tokopedia and more in one unified platform.

WhatsApp Business API

Official API with green badge verification, broadcast messaging, chatbot, and auto-reply.

CRM Application

Automate sales processes with deal management, contact management, and sales GPS tracking.

AI & Chatbot

AI-powered chatbot that handles routine inquiries 24/7 across all channels.

Customer Support & Ticketing

Streamline issue resolution with structured ticketing and SLA management.

Campaign Management

WhatsApp broadcast, drip campaigns, and targeted marketing automation.

Why Apergu for Qontak?

Apergu integrates Mekari Qontak with your ERP (NetSuite or Epicor) and existing systems, creating a unified customer data platform. We configure custom workflows, train your team, and ensure the CRM drives measurable sales and service improvements.

Mekari Qontak CRM & WhatsApp Business API