Client success stories
Real challenges. Real solutions. Real results.
Airwave Aji PerkasaEnd-to-end project and operations control for Indonesia's fibre optic infrastructure leader
Project budgeting, procurement and inventory tracked in silos — with no way to see realisation against an approved budget until it was too late.
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AstroRapid-commerce CX: delivering support as fast as groceries
Astro's whole brand promise is speed. Their support had to match it — across a mobile app, social channels and WhatsApp, at rapid-commerce volume.
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CentreParkModernising financial and operational management for Indonesia's largest parking network
Revenue reporting, profit-sharing calculations and consolidation across 700+ sites, done manually — in a business where real-time accuracy is the product.
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Honest BankBuilding OJK-compliant financial infrastructure for Indonesia's digital credit pioneer
A regulated fintech needed its ERP wired directly into a proprietary core credit card system, with five years of history migrated period by period.
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MAP ActiveOmnichannel CX transformation at scale across Southeast Asia
23 brand flagships and 62 marketplace storefronts across six countries, with no unified view of a single customer.
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Privy Identitas DigitalRevenue intelligence, investor reporting and CX transformation
Two tracks at once: advanced revenue management in NetSuite, and a Salesforce-to-Zendesk migration completed in three weeks with zero data loss.
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Sompo InsuranceCompliant, scalable CRM for insurance and automotive CX
A regulated insurer needed to scale outbound WhatsApp communication without loosening its grip on personally identifiable information.
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